Coaching is a specific communicating and leading process that helps people take ownership of their activities.

Accountability is the acknowledgment and acceptance of responsibility for one’s actions within the scope of one’s job and to be answerable for results.

Leaders, throw out your copy of One Minute Manager.

 Stop using the chain-of-command style as a barrier to others’ creative problem solving that also boxes you in as a human encyclopedia.

Coaching, consistently, to defined standards is the answer.  Coaching toward excellence instead of catching people doing wrong raises everyone’s self-confidence.  By engaging employee’s thinking, managers incent employees to look to them for guidance and praise as the employees evolve to self-management of their own behavior.

Yes, you too can do this, even if you have been labeled too easy-going or too aggressive. The secret is not only in the techniques you will be learning; it’s making a commitment to yourself to actively coach. Coaching is like planning in that it’s taking the time to save time. Coaching reduces the time you now devote to retraining and  progressive discipline, thus freeing your time so you can do what will make you a more valued leader in your organization.

Suggested prerequisite: Our Coaching Skills for Managers Webinar or any coaching skills training on the fundamentles.

Accountability is a concept in ethics with several shades of meaning. It is often used synonymously with answer-ability, responsibility, and liability. As an aspect of governance, accountability has been central to discussions related to problems in the public and private sectors, as well as in families.

Carolyn Warden, CCUE, is a coach to coaches. Her credit union experience covers all sides of the manager’s desk, starting more than 25 years ago in the visitor’s chair as an NCUA Examiner. Quickly she learned that if she really wanted to be sure of what she was talking about she needed to switch to management. Managing included getting under the desk to pull cables, installing computer equipment–being thrifty. Carolyn has been CEO & CFO of four credit unions: from medium to super-sized. Since switching to full time consulting in 2003, Carolyn has helped herself and CEOs lower their blood pressure and spend less than 80 hours each week in the office, through delivering training, coaching and defining custom structures for change.

Wednesday, October 20, 2010 at 1:00 PM ET, 10:00 AM Pacific.

Practical skills you can put to work immediately!

Webinar details:

• Designed for managers and supervisors. 
• Scheduled for 60 minutes.
• Webinar is delivered on the Web and toll-free conference call. 

Participate in this Webinar and receive the Audio recording	$199 USD
Add additional sites/other locations – each	$89 USD
Audio recording	$99 USD
Webinar only , one location	$179 USD