Description

Communicating is a big part of being human. In business, we are accountable to many for being effective communicators.

Business failures teach many lessons. Most of them had poor internal communication in common. Organizations of two, two-hundred, or two-thousand people will never succeed based only on competitive products or great marketing. They must also succeed at internal, interpersonal communications.

Social media and the Internet make effective business communication skills more important than ever. In this interactive session, you will review the principles of good communication because, after a time, we all need reminders. The session will introduce examples of business communications to contrast what is poor and what’s better. We will cover non-verbal, verbal and written communications according to the needs of the organization and the audience.

Participants will learn:

• The fundamentals of great communication.
• The 9 elements of candid communication.
• To deal with your least candid contacts and employees.
• Mastery of the succinct message.
• The art of the persuasion in a concise decision-package.
• How to write great reports, letters and emails for today’s businesses.

Program Length:

½-day. Exercises will expand and contract as the time for the presentation dictates.

Full day includes presentations, public speaking, and using PowerPoint slides.

Primary Audience:

           leaders and managers at all levels.